Privacy Policy

Last updated: 10/1/2026

1. Information We Collect

We collect information to provide better services to our users. This includes:

  • Account Information: Name, email address, profile picture, and bio
  • Profile Data: Service categories, portfolio links, experience, and pricing
  • Communication Data: Messages sent through our platform
  • Transaction Data: Payment information (including client payment methods and freelancer PayPal payout details), invoices, transaction history, platform fees, and account balances
  • Usage Data: How you interact with our Platform
  • Technical Data: IP address, browser type, device information
  • Financial Data: PayPal email addresses for payment processing and payout distribution

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process transactions, collect platform commissions and service fees, hold funds in escrow, and facilitate freelancer payouts
  • Send transaction notifications and payment confirmations
  • Improve and personalize user experience
  • Communicate with you about services and updates
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Calculate and distribute earnings to freelancers

3. Information Sharing

We do not sell your personal information. We may share your information:

  • With Other Users: Profile information is visible to other users of the Platform
  • With Payment Processors: We share necessary payment information with PayPal and other third-party payment processing services to facilitate secure transactions, collect platform fees, hold funds in escrow, and process payouts to freelancers
  • With Service Providers: Third-party companies that help us operate our Platform
  • For Legal Reasons: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment processing is handled through secure, PCI-compliant payment gateways. Funds held by the platform are maintained in secure accounts. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction data is retained for a minimum of 7 years to comply with legal and tax requirements. You may request deletion of your account and associated data at any time, subject to any pending transactions or legal holds.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time
  • View your transaction history and account balance

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but disabling them may affect Platform functionality.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the support system on our Platform.